Your first weeks in a new country, one step at a time.
Orivia guides newcomers through real tasks, like getting a residence ID, registering with a doctor or opening a bank account, and helps the moment something goes wrong. No app to download. In English and Arabic, plus eight more languages in beta: French, Filipino, Hindi, Urdu, Chinese, Russian, Bengali and Malayalam.
- Scan where you arrive. A QR code at the airport, on campus or in an arrival email opens Orivia, already set to your city.
- Orivia works out where you are. One question, “What’s the last thing you remember doing?”, places you on the process. You don’t need to know the official names.
- Step by step, with help at every step. Each step says what to do and what to bring. If something goes wrong, “I need help” shows what to do next and who to ask.
Help when it goes wrong
Most guides stop at the instructions. Orivia covers the missed appointment, the gate that won’t open and the clinic that says you’re not covered.
It already knows the step you’re on
Search engines and chatbots need you to describe the problem, in your second language, under stress. Orivia needs a tap.
Made for the real-world moment
Cards to show staff in the local language, tap-to-call numbers, and it keeps working without internet.
It remembers for you
A home screen that shows where you are, what you’re waiting on and what’s next. Appointments and document expiry dates go straight into your calendar with reminders.
Take me there
Checked addresses, hours and phone numbers for the places each step sends you, opening straight into your maps app.
Built for institutions
A QR code opens the exact step a newcomer is on, with the institution’s own instructions on top. Anonymous counts show where people get stuck.
Every step shows how it was checked, and links to its sources.
Orivia handles the routine questions. Your team handles the people.
Put an Orivia QR code in your arrival email or at your desk. Newcomers get step-by-step help for the common tasks, and are sent to your team when a person is needed.
Fewer repeat questions
The “what do I do next?” questions that fill inboxes every September get answered on the spot, in the newcomer’s language.
Safe by design
No accounts or personal data needed. Progress stays on the newcomer’s phone, and every step links to its official source.
Your instructions, on top
Your own notes, contacts and deadlines appear on the steps you run, so students hear it your way.
See where people get stuck
Anonymous counts show which step people ask for help on, so you can fix the cause, not just answer the email.